Ford Motor is recalling more than 300,000 Mustang Mach-E electric SUVs and has instructed its dealers worldwide to cease sales of the vehicle. The automaker discovered a battery issue that could leave the driver locked out of the car, and passengers who are unable to unlock the doors may be trapped inside.
Currently, there have been no reported injuries related to the issue. However, the risk to passengers who are incapable of opening the door themselves, such as small children, pets, or individuals with disabilities, remains high, especially in hot weather.
The “lock-out” condition is caused by a malfunctioning 12-volt battery. If the battery discharges below 8.4 volts at the time the car shuts off and the driver or front passenger exits the vehicle using the mechanical door handles, the doors may remain locked.
Ford was made aware of the situation after “a small number of customers” struggled with the issue. After an investigation, the auto giant decided to issue the recall. In addition to the recall, Ford has also instructed dealers worldwide to stop all sales of the model. Ford will fix the issue with a software update.
A total of 316,911 vehicles have been impacted: 196,911 from model years 2021–2025 in the United States, 32,569 in Canada, and 87,431 in other markets.
In a separate recall issued on June 16, the National Highway Traffic Safety Administration (NHTSA) announced that Ford issued a recall for 276 2025 Mach-E vehicles. The park rod may fail to engage when the car is put into park, increasing the risk of a rollaway.
Ford continues to struggle with quality issues, ranking at the top of the automotive industry in recalls for several years. So far, the automaker has issued 76 recalls this year.